FAQs
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Find answers to all your Holiday Lights Tour questions! Learn about ticket options, shuttle service, Holiday Station access, parking, and what to expect on your magical holiday experience in Honolulu.
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Simply show your confirmation email at the Holiday Station when you check in!
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Need ADA assistance? No problem — just let us know when you book the tour so we can make sure your experience is merry, bright, and comfortable!
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The Holiday Lights Tour is fun for all ages! Children 2 and under may ride on a lap for free, while all other guests will need their own seat and ticket.
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The Waikiki Trolley Holiday Station is located at the corner of Richards Street and Aloha Tower Drive (Map). It’s an exclusive event area open only to guests with a Holiday Lights Tour ticket or a Tent Only ticket.
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Yes! Validated parking at Aloha Tower (right in front of Holiday Station) is only $15 for 4 hours — super convenient for your festive adventure. (without validation is $24 or $3 per 30min)
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Step into a world of twinkling lights, joyful laughter, and holiday magic!
Complimentary refreshments, choose hot cocoa or bottled water (one per guest),
Free photo opportunities with Santa & the Grumpy Green Guy,
Free crafts and activities for kids,
Fun games and festive merchandise to make your evening unforgettable
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Enjoy about 1 hour at Honolulu Hale, where the City Lights shine brightest. Don’t forget to return to your drop-off spot 5–10 minutes before departure to catch your merry ride back!
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Yes, we kindly ask all customers to get off at Honolulu Hale. Our tour bus will pick you up about 1 hour later. If you need assistance, please let our driver know.
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No worries, the fun never stops! Our tours run rain or shine, so keep cozy, and let the magic roll on!
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Running late? Give us a call at 808-591-2561 x1. and we will do our very best to help without delaying the tour.
We highly recommend arriving 30 minutes early, that way you can enjoy our fun and festive Holiday Station and get into the holiday spirit before the tour begins! To keep everything running smoothly for all our guests, the tour will depart right on time.
Unfortunately, we’re not able to wait for late arrivals, and spots will be forfeited if you miss departure.
